Shipping & Delivery
Every order is packed by hand in Perth, WA. We currently ship within Australia only.
International Orders
Ordering from outside Australia? We'd still love to help. Email us at hello@casafete.com or send us a DM on Instagram @casafete_ and we can arrange shipping for you. Thank you for your patience as we work towards setting up international shipping.
Shipping Rates & Delivery Times
Standard Shipping ($12 flat rate): Estimated delivery within 4–8 business days Australia-wide.
Free Standard Shipping: On orders of $200 or more (excludes orders with bulky items).
Bulky Items ($16.95 flat rate): Our larger pieces, such as rattan mushroom houses, large wooden playsets and building sets, and large vases, ship for a flat $16.95. If your order includes a bulky item, the whole order ships for $16.95. You will never pay both rates.
Express Shipping: Calculated at checkout based on your delivery address.
Order Processing & Tracking
Dispatch: Orders are packed and dispatched within 1–2 business days.
Tracking: Once your order is on its way, we will email you tracking details so you can follow its journey.
Damaged or Lost Parcels
If your parcel arrives damaged or does not arrive, please contact us and we will make it right. See our Returns policy for details.